Valentin Imperial Riviera Maya Hotel’s Contact

Contact Resort

We are at your disposal to clarify any questions or queries that you may have using the form below. You can also contact Hotel Valentin Imperial Riviera Maya also via email or phone.

Carretera Federal 307 Chetumal Puerto Juárez KM 311 500
Playa del Secreto
Playa del Carmen Solidaridad 77710

For reservations only call:
Telephone: 1 800 232 8316 - USA
01800 2629428 - Mexico

To contact the Hotel directly at:
Telephone: +52 984 2063660

For information about private transportation to / from the airport
Or for any additional information contact:
E-mail: transfer@valentinmaya.com

For individual reservations only contact:
E-mail: Reservations@valentinmaya.com

For GROUPS, MEETINGS AND EVENTS Reservations contact:
E-mail: Groups@valentinmaya.com

For special requests contact:
E-mail: vim-con1@valentinhotels.com

For information about our Spa contact:
E-mail: aromancespa@valentinmaya.com

For customer service contact:
E-mail: customercare@valentinmaya.com

For information on weddings and banquets contact:
E-mail: Weddings.vim@valentinmaya.com